What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, payment information, and other details that are required for the transaction.
When do we collect information?
We collect information from you when you place an order or enter information on our site.
We use other third parties such as a credit card processing company (Stripe) to bill you for services and a ticketing system (Zendesk) if you if you have questions while using our site or regarding your order. To mitigate bot traffic, we use shieldsquare.com. When you sign up for our services we will share your personal information only as necessary for the third party to provide that service.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content in which you are most interested.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All sensitive transaction information like credit care numbers are processed through our payment provider (Stripe) and are not stored or processed on our servers.
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
- Detect bot traffic.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the user’s experience that makes your site experience more efficient and some of our services will not function properly.
What About Log Files?
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to analyze trends, administer the site, track users’ movements around the site, solve individual account issues, and gather demographic information about our user base as a whole.
We post customer testimonials on our website, which may contain personally identifiable information. We do obtain the customer’s consent to post their name and/or photo along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial please contact us.
We provide a forum for our members that makes sharing information or asking questions with us or other members easy. Visitors have read-only access to the forum, only members are able to create an account. To protect your privacy, your personal information or email is not revealed.
However, remember that any information that you disclose in the forum can be read by all other members and visitors, so exercise caution when deciding to disclose your personal information.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third party links
We do not include or offer third party products or services on our website.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
Users are able to change their personal information by logging in to their account.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify the users via email within 3 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information about new content, respond to inquiries, and/or other requests or questions.
To be in accordance with CAN-SPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out / unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. Networklessons complies with GDPR standards.
Lawful basis for processing
- Consent: each member that signs up, must give clear consent for us to process their personal data to subscribe and/or purchase products from Networklessons.com.
- Contract: the processing of data is necessary for the contractual delivery of our product and services.
- Legal obligation: the processing of data is necessary for Networklessons to comply with the law.
How we use your data
- Personally identifiable data is requested to process subscription payments. We do not store credit card information. This is securely processed and stored by our payment provider, Stripe.com.
- Personally identifiable data is only requested from an individual on payment or contact forms, which are always secured with the latest encryption that our hosting provider (Amazon AWS) supports.
- Personally identifiable data is stored on our secure database and used to identify and support our subscribers and members.
- Personally identifiable data is held to meet legislative and tax reporting and investigation requirements (7 years).
- Members can access their personally identifiable record at any time by navigating to the my account page.
- Subscribers and members have the right to withdraw their permission which they can do by email using the contact page.
- Subscribers and members have the right to be forgotten which they request by email using the contact page. Data will be deleted as permitted by legislative requirements).
- You must not share your login details with anyone else.
- You must use a strong and unique password.
- You must secure your email account at all times.
- You must inform us if someone gains unauthorized access to your account so we can take immediate action to protect your data.
- You must be over 18 years old.
If you are unable to meet these requirements, do not subscribe.