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Forum Replies

  1. great blog … thanks

  2. So Good and very helpful for me.Thanks you RENE!!! Your are very good for us.

  3. I wanted to add some details about the “Collect Information” step:

    - When did the problem first occur?
    - How often does the problem re-occur? (Every 4 hours? Check ARP!)
    - Who is it affecting? (One person, a floor, a building)
    - Were there any other changes happening around the same time?

  4. Those are some good pointers Tristan, thanks for sharing!

  5. I really enjoyed this lesson so much I memorized the main topics as I like letter groupings so I did CAE HV and TBD FSR don’t ask me why that is easy for me to remember but something about those stick in my memory. Just like
    E ACE WNI D for the log messages. I sometimes forget a letters meaning but a quick look puts it back in my memory for weeks if not longer. The grouping is also important for me remember… weird huh lol…

    Anyway I really liked this lesson it stood out for me as one of my favorites.

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